Change Call Agenda

The Change Call Agenda page builds the agenda for your bi-weekly M365 Change call. It lists every Message Center item with the status To Discuss, grouped by service category, with each category's Service Owner, so everyone knows what will be covered.

All stakeholders across Microsoft 365 are expected to attend the call, for example Service Owners, Product Owners, User Adoption, Service Desk, and Security and Compliance.

To open it, select Change Call Agenda under Dashboards & Reports in the ChangePilot App's left-hand menu.

Putting an item on the agenda

Set the item's status to To Discuss in ChangePilot. It appears on the agenda the next time the page opens or you select Refresh. Once the item has been discussed, move it to another status to take it off the agenda.

Counters

• Total Items: every item on the agenda.
• One counter for each service category with items To Discuss, such as Teams or Copilot, with the most items first.

Select a counter to list its items at the bottom of the page. Total Items is selected when the page opens. Select a category again, or Show all items, to go back to the full agenda.

The agenda list

With Total Items selected, the items are grouped by service category; with a category selected, just that category's items are listed. Within each, the earliest Standard Start comes first.

Each row shows the MCID, title, service category, primary service, admin and user impact, owner, the category's Service Owner and the Standard Start. Ten items are visible at a time; scroll inside the list to see the rest, and select an MCID to open the item.

Good to know

• Service Owners come from your ChangePilot service owner settings. A category with none shows None set.
• The page shows the items you have access to in ChangePilot.
• Figures are worked out when the page opens. If items have been updated since, select Refresh.
• Your company logo comes from the Company Logo setting. See Landing Page for how to set it.