Change Call Agenda
Build an internal Microsoft 365 change-meeting agenda from items marked To Discuss.
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The Change Call Agenda page builds the agenda for your internal Microsoft 365 change meeting. It lists every Message Center item with the status To Discuss, grouped by service category, with each category's Service Owner, so everyone knows what will be covered.
Invite the stakeholders needed for the decisions, such as service owners, communications, service desk, security and compliance. Agree the cadence and attendees through your organisation’s change process.
To open it, select Change Call Agenda under Dashboards & Reports in the ChangePilot App's left-hand menu.
Putting an item on the agenda
Set the item's status to To Discuss in ChangePilot. It appears on the agenda the next time the page opens or you select Refresh. Once the item has been discussed, move it to another status to take it off the agenda.
Counters
- Total Items: every item on the agenda.
- One counter for each service category with items To Discuss, such as Teams or Copilot, with the most items first.
Select a counter to list its items at the bottom of the page. Total Items is selected when the page opens. Select a category again, or Show all items, to go back to the full agenda.
The agenda list
With Total Items selected, the items are grouped by service category; with a category selected, just that category's items are listed. Within each, the earliest Standard Start comes first.
Each row shows the MCID, title, service category, primary service, admin and user impact, owner, the category's Service Owner and the Standard Start. Ten items are visible at a time; scroll inside the list to see the rest, and select an MCID to open the item.
Good to know
- Service Owners come from your ChangePilot service owner settings. A category with none shows None set.
- The page shows the items you have access to in ChangePilot.
- Figures are worked out when the page opens. If items have been updated since, select Refresh.
- Your company logo comes from the Company Logo setting. See Landing Page for how to set it.
For preparation, decisions and follow-up, see the internal change-meeting guide.
Documentation reviewed: 12 November 2026.