Flow Template 001: Send message to another team/business unit

See this article for general instructions for importing ChangePilot flow templates.

Often it is necessary to inform non-ChangePilot users of a Message Center item. These colleagues may be responsible for user comms and need to understand upcoming user-impacting changes only, or, a centralised IT team may need to inform other business units who don't have access to the Message Center or ChangePilot of features and updates.

This flow enables the posting of a Teams channel post including data from ChangePilot about a Message Center item, triggered by the application of a tag.

For more information on creating custom tags, see this article.

Flow template file

The flow template file can be dowloaded here.

Flow information

• Title: Send message to another business unit
• Description: When a specified tag is applied to a Message Center item in ChangePilot, a message is sent to a Teams channel as a new post. This channel does not have to be in the ChangePilot Team.
• New Connection/s Used: Microsoft Teams

Configuring the flow post-import

1. Teams Connection - configure the Teams CR (connection reference) during solution import.
2. Flow Condition - add the desired tag value as the flow condition:
   1. Hover over the expression and review the tag value. In the example below, the value is 121570019.
      
      
      
      
      
   2. Find the numerical value from the 'Tag Options' 'Choice' item in the ChangePilot Solution.
      
      For more information on creating custom tags, see this article.
   3. Click on the expression and copy out all the contents of the expression. Update with your value, then click 'Update'.
      
      contains( 
  split( 
    replace(coalesce(triggerOutputs()?['body/cp_tags'], ''), ' ', ''), 
    ',' 
  ), 
  '121570019' 
) 
3. Flow Teams Actions - edit Team/channel/recipient/message values as required.
4. Remember to save your flow after any changes!