Leadership Trend
How many Message Center items are arriving and being closed, week by week or month by month, with key trends written for you.
The Leadership Trend page shows how the flow of Microsoft 365 changes is moving over time: how many new Message Center items arrived, and how many of them are still open or now closed. It's designed for sharing with leadership, with key trends written out and a PDF report.
To open it, select Leadership Trend under Dashboards & Reports in the ChangePilot App's left-hand menu.
Choosing the period and categories
- Weekly shows the last 12 weeks. Monthly shows up to the last 12 months, starting from the first month with items.
- Use the drop-down to choose which product categories to include. Each category shows its number of items in the range. Select all chooses every category, and Clear removes them all.
Items are placed in a week or month by the date Microsoft added them (MS Added). ChangePilot remembers your choices while you move around the app.
Counters across the top
| Counter | What it shows |
|---|---|
| New | Items added in the range. |
| Open | Those items that are still open today. |
| Closed | Those items that are closed today. |
| % closed | Closed as a share of New. |
Items per week or month
A bar chart with a New, Open and Closed column for each week or month. Open and closed show where that period's new items stand today. Show data table lists the figures, with the % closed for each period.
New items by product category
A stacked bar chart of new items in each week or month, split by product category. The eight largest categories are shown separately, and the rest are combined into Other. Show data table lists the figures for every category.
In both charts, a week or month with no items at all is left out, so the bars show only the periods with activity. The data tables still list every period.
Key trends
Up to seven short points, written from the figures shown. They cover:
- how the latest complete week or month compares with the average of the ones before;
- High admin impact and High user impact items in the latest complete week or month, compared with earlier ones and with all product categories;
- the largest category, and how the selection compares with all product categories;
- the categories that rose or fell the most;
- the current week or month so far.
Key trends update when you change the period or categories.
Create report
Create report downloads a PDF of the page for your choices: the counters, both charts with their figures, and the key trends, with your company logo. If your logo's website doesn't allow it to be copied into a file, the report uses the ChangePilot logo.
Good to know
- The page shows the items you have access to in ChangePilot.
- Items with no MS Added date aren't shown; the page says how many there are.
- Figures are worked out when the page opens. If items have been updated since, select Refresh.
- Your company logo comes from the Company Logo setting. See Landing Page for how to set it.