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New Items Trend

How many new Message Center items arrive each week or month, and which service categories they come from.

The New Items Trend page shows how many new Message Center items were added to ChangePilot each week or month, so you can see whether the flow of Microsoft 365 changes is rising or falling. Select a bar to see which service categories that week's or month's items came from.

To open it, select New Items Trend under Dashboards & Reports in the ChangePilot App's left-hand menu.

Choosing the period

  • Weekly shows the last 8, 12, 26 or 52 weeks; choose under Weeks shown. The page opens on the last 12 weeks. Weeks start on Monday.
  • Monthly shows the last 6, 12 or 24 months; choose under Months shown.
  • Custom range shows the dates you choose under From and To (up to today). Under Bars by, choose Day, Week or Month. A choice that would need too many bars (over 92 days, 104 weeks or 60 months) is greyed out.

Items are counted on the day they were added to ChangePilot. The chart never starts before the first item was added. ChangePilot remembers your choices while you move around the app.

Counters across the top

Counter What it shows
New items Items added in the range.
Average a week or month The average across the full weeks or months; part ones are left out.
Busiest week or month The highest number, and which week or month it was.
Latest full week or month The most recent complete week or month, its change on the one before, and how many have arrived so far this week or month.

New items by week or month

A bar chart of the items added in each week or month. A lighter bar with a dashed outline is part of a week or month: the current one so far, or the edges of the range. The dashed line is the average for a full week or month, with its value in the key.

The latest bar is selected when the page opens. Select another bar to see its service categories.

Service categories

One circle for each service category, largest first. Each circle's area is in proportion to its number of new items, and it shows the count, the category name and its share.

Whole chart (the default) covers the whole range and matches the New items counter. Selected week or Selected month covers only the selected bar. Selecting a bar, or a row in the table below, switches to it.

Each week or month

A table of each week or month, latest first, with its New items and the Change on the one before. Part weeks or months are marked (so far) or (part). Ten rows are visible at a time; scroll inside the table to see the rest. Select a row to select that week or month in the chart.

Create PDF

Create PDF downloads a PDF of the page as shown, with a title line giving the view and dates, and page numbers. The table is included in full, not just the ten visible rows.

Good to know

  • "New" means the date the item was added to ChangePilot, not the date Microsoft added it (MS Added), so the figures can differ slightly from the Leadership Trend page.
  • The page shows the items you have access to in ChangePilot.
  • Figures are worked out when the page opens. If items have been updated since, select Refresh.
  • Your company logo comes from the Company Logo setting. See Landing Page for how to set it.

ChangePilot Enterprise Help Centre

For ChangePilot deployed in your organisation’s Microsoft environment.

Looking for help with Free, Plus or Business? Visit the ChangePilot Help Centre.