Start here with ChangePilot Enterprise
Find your Enterprise app, understand the roles and follow the right guide for your first review or deployment.
Applies to: Dataverse-based ChangePilot Enterprise in your organisation’s Microsoft environment. Older SharePoint/List and canvas-app deployments have separate legacy guidance.
Who this is for: service owners, change process owners, communications leads, administrators and executive sponsors.
Find your organisation’s ChangePilot App
Ask your ChangePilot administrator or change process owner for your organisation’s app link. Your team may also provide it in Microsoft Teams. Enterprise access is managed by your organisation.
If you cannot open the app, ask the administrator to check your Power Apps licence, environment access and security roles. See Granting users access.
For the Free, Plus or Business cloud service, use the ChangePilot Help Centre.
Understand the parts
- Optional integrations: your organisation may configure Teams notifications or other destinations. Follow the instructions for the components actually installed; notification templates are separate from the standard app workflow.
- ChangePilot App: review items and record ownership, status, notes and actions.
- Dashboards & Reports: review upcoming changes, outstanding work, changes Microsoft has updated and the meeting agenda. Availability depends on your installed release and access.
Choose your starting point
- Service or product owner: review your first item, then follow the weekly review.
- Change process owner: agree ownership and run an internal change meeting.
- Communications lead: plan end-user communications and training.
- Administrator: prepare deployment and follow the update guide.
- Executive sponsor: review Leadership Trend and M365 Change Health Score with the process owner.
Your first successful review
- Open an item relevant to your service.
- Read its summary, impact and dates. Follow the Microsoft source when needed.
- Agree an owner and record the assessment.
- Record actions or communications needs and set an appropriate status.
- Check for later Microsoft updates in the next review.
Expected result: your team can see who is responsible, what was decided and what remains to do.
Search for changes or search for help
This Help Centre searches documentation. To find a Message Center ID, search or filter items in your organisation’s ChangePilot App. No help search result does not mean that change is missing from the app.
For missing items, features, emails or access, follow the troubleshooting guide.
Which owner is which?
- M365 Service Owner: accountable for the Microsoft 365 service overall.
- Service category owner: accountable for a product area; dashboards may label this person Service Owner.
- Item owner: responsible for a particular change.
- Action owner: responsible for a piece of follow-up work.
See ownership configuration for access, role recipients and assignment.
Documentation reviewed: 12 November 2026.