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MICROSOFT 365 CHANGE MANAGEMENT

Microsoft 365 change management. From update to action.

See what’s changing, what it means for your team, and what to do next.

ChangePilot is Microsoft 365 change management solution for IT and service teams. Review Message Center and Roadmap updates, including Teams and Copilot, with expert-reviewed summaries and separate administrator and user impact ratings.

Start with ChangePilot Free ↗Explore features and plans →
Change intelligence

From update to understanding

01Microsoft 365 announcements
02Expert-reviewed summaries
03
Impact context for your team
Admin impactUser impact

Customers and partners

  • Pinsent Masons
  • HSF Kramer
  • University of Birmingham
  • Maersk
  • BAE Systems
  • Hannover Re
  • AVI-SPL
  • Pure IP
  • Insight
  • Pinsent Masons
  • HSF Kramer
  • University of Birmingham

FROM ANNOUNCEMENT TO ACTION

Why does Microsoft 365 change need more than an announcement?

Microsoft 365 announcements explain what is changing. Your team needs to work out who is affected, what needs attention and how to prepare.

A new Teams experience may need support guidance. A Copilot update can prompt an adoption or governance review. A retirement may require a technical decision. Bring those decisions into a repeatable change process.

A CLEARER WAY TO REVIEW CHANGE

How does ChangePilot help you manage Microsoft 365 change?

ChangePilot brings update information, expert context and team communication into one review process. Workflow tools add ownership and progress tracking on plans that include them.

Scroll to explore the workflow, or use the step indicators.

Message Center and Roadmap updates combined into a review focused on relevant services and release information
Message Center and Roadmap updates combined into a review focused on relevant services and release information

01 / See what is changing

Review Microsoft 365 updates in one place.

Review Message Center announcements and Roadmap releases together. Focus on the Microsoft 365 services your team manages, with release information close to hand.

Concise expert-reviewed summary with separate administrator and user impact perspectives

02 / Understand the impact

Understand the impact before you act.

Read plain-English summaries reviewed by Microsoft 365 subject matter experts. Separate administrator and user impact ratings help you prioritise technical work, support preparation and user communication.

Filtered service views feeding an email digest for service, adoption and communications teams

03 / Prepare the right people

Get the right context to the right team.

Use filtered views and configurable email digests to share relevant changes. Give service desk, adoption and communications colleagues information they can turn into guidance and announcements.

Plan-dependent operational workflow with owners, statuses, notes and reporting

04 / Manage the response

Keep ownership and progress visible.

On plans with operational workflow tools, assign owners, record notes and track item status. Use reporting to review progress and bring Microsoft 365 change into your team’s working process.

Feature availability depends on your plan.

SEE THE PRODUCT IN ACTION

See ChangePilot in action.

Watch the ChangePilot explainer for a closer look at the product.

SHARED CONTEXT. DIFFERENT RESPONSIBILITIES.

Who is ChangePilot for?

Microsoft 365 change affects four key priorities: security, compliance, user adoption and service disruption. ChangePilot gives each team relevant update information and expert context to prepare its response.

01

Security teams

Review Microsoft 365 updates with potential security implications. Give security teams expert context to assess changes, review controls and decide where further action is needed.

View sample digest (PDF) ↗
02

Compliance teams

Identify Microsoft 365 changes that may affect compliance requirements and governance processes. Give compliance teams context to review policies, assess implications and plan their response.

View sample digest (PDF) ↗
03

User adoption teams

Prepare people for changing Microsoft 365 experiences, including Teams and Copilot. Turn plain-English summaries into timely communications, training and guidance that support user adoption.

View sample digest (PDF) ↗
04

Service owners

Prepare for Microsoft 365 releases and retirements that could disrupt services. Help IT, service owners and support teams prioritise technical reviews and prepare support guidance.

View sample digest (PDF) ↗

FEATURES AND PLANS

Find the right ChangePilot plan.

Start with Free. Plus is US$800 per month per organisation; Enterprise starts at US$2,600 per month per organisation. Compare current features, pricing and plan availability.

Explore features and plans →

CHANGEPILOT IN PRACTICE

What our customers say.

Hear how teams use ChangePilot to identify relevant changes and prepare for what’s next.

By utilising ChangePilot and its automated change process, HSF Kramer has achieved Level 500 of the Microsoft 365 Maturity Model, significantly decreasing downstream service disruption of changes by ensuring user and technical admins are informed of changes in advance.

HSF Kramer
Global Product Owner, Unified CommunicationsHSF Kramer
Read the HSF Kramer story →

ChangePilot has been extremely valuable for identifying relevant changes without having to trawl through the M365 Message Center. Non-technical Knowledge Managers can identify user experience changes and admins can spot the changes that need action.

Service Manager, UC & Digital WorkplaceMulti-National Security Firm - 50,000 Seats

PARTNER STORY · PURE IP

Helping customers stay ahead of Microsoft 365 change.

Pure IP equips its Enterprise Voice customers with ChangePilot to track Message Center and Roadmap updates, with curated summaries and impact ratings to support their reviews.

Read the Pure IP partner story →

BUILD YOUR BUSINESS CASE

What could change management be worth to your team?

The ChangePilot ROI calculator estimates potential value from its inputs and assumptions. Review the assumptions alongside the estimate when building your business case.

Explore the ROI calculator ↗

YOUR QUESTIONS, ANSWERED

Microsoft 365 change management questions

What is ChangePilot?

ChangePilot is Microsoft 365 change management software. It brings Message Center and Roadmap updates together with expert-reviewed summaries, impact ratings and release information. Teams use that context to prepare their response.

What does ChangePilot add to Microsoft 365 Message Center?

ChangePilot adds expert context to Microsoft 365 announcements. Plain-English summaries, separate administrator and user impact ratings, and release information help teams decide which updates need attention.

Does ChangePilot cover Microsoft Teams and Copilot changes?

Yes. ChangePilot includes Teams and Copilot updates from Microsoft 365 Message Center and the Roadmap. Use that information to review changes affecting your services and users, alongside updates for other Microsoft 365 products.

Who is ChangePilot for?

ChangePilot is for IT and Microsoft 365 service owners and the teams supporting them. Security, compliance, user adoption and service teams can use relevant change information to prepare guidance and inform their own reviews.

How does ChangePilot help teams manage change?

ChangePilot helps teams review updates, assess impact and prepare a response. Filtered views and email digests support communication. Ownership, statuses, notes and reporting support an operational workflow on plans that include those tools.

Can I start with ChangePilot Free?

Yes. You can start with ChangePilot Free through the portal. Compare Free, Plus, Business and Enterprise on the Features and plans page to choose the capabilities your team needs.

How is ChangePilot different from syncing Message Center to Planner?

Microsoft’s Planner sync turns Message Center posts into tasks that your team can assign and track. ChangePilot brings Message Center and Roadmap updates together with expert-reviewed summaries and separate administrator and user impact ratings, helping your team understand a change before deciding how to respond. Workflow capabilities depend on your plan.

Ready to take control of Microsoft 365 change?

Start with ChangePilot Free to review updates, or talk to the team about managing change across your organisation.

Start for FreeTalk to an Expert