Top 10 Microsoft 365 Message Center & Roadmap Items in February 2026

Staying ahead of these updates helps IT, governance, and digital transformation teams maintain operational stability while ensuring users benefit from Microsoft’s continuous innovation.At a minimum, review, and where relevant, act on, these updates to maintain compliance, optimise user experience, and ensure your organisation remains prepared for Microsoft’s continuous evergreen change.

 

MC1218712 - Meeting Notes Now Available for Instant Meetings

• Automatic creation of meeting notes for ad‑hoc/instant meeting
• Centralised notes stored alongside the meeting
• Collaborative editing for all participants
• Notes accessible after the meeting for review and follow‑up

• Rollout begins February 2026 and completes by early March 2026
• Applies to Teams for desktop and web

• Inform users that instant meetings will now have notes by default
• Update internal training content and meeting etiquette guidance
• Encourage teams to review notes after each instant meeting
• Review retention and governance policies related to meeting artifacts

MC1216259 - Introducing New Paid Extended Service Team (EST)

• Additional paid coverage beyond standard end‑of‑support dates
• Extended security updates and technical assistance
• Option to maintain legacy workloads for longer
• Predictable planning for delayed migrations

• EST available for eligible products nearing end‑of‑support
• Purchased as an add‑on via commercial channels

• Identify systems in your environment approaching retirement
• Evaluate whether EST is required or whether accelerated migration is preferable
• Budget for extended coverage if needed
• Review Microsoft lifecycle documentation for affected products

 

 

MC1217643 - Choose your "Enter" key behaviour in Teams Chat Settings

• User-selectable “Send message” or “Insert new line” option
• Per‑user configurable in Chat Settings
• Clearer messaging behaviour and reduced accidental sends

• Release Start: 18 Jan 2026
• Release End: 31 Jan 2026
• Admin Impact: Low
• User Impact: Medium

• Notify users of the new personalisation option
• Update onboarding materials and training guides

 

MC1213773 - Action Required: Teams Direct Routing Change

• Improved reliability and routing resilience
• Updated SIP configuration requirements
• Better alignment with Teams calling architecture

• Take action by end of February 2026
• Applies to all organisations using Teams Direct Routing

• Review Microsoft’s updated Direct Routing guidance
• Validate SBC configurations against required changes
• Perform testing in non‑production environments where possible
• Coordinate with telephony vendors or partners to ensure compliance

547825 - Queues App Historical Reporting Supports 45 Days of Data

• View up to 45 days of call queue, auto attendant, and agent historical data
• Expanded reporting window beyond the default 7‑day range

 

494149 - Teams Button on Certified Personal Peripheral Devices

• Use the Teams button seamlessly across multiple connected peripherals (e.g., headsets, speakerphones) without switching device settings manually
• Convert voice notes into actionable summaries
• Sync notes across Microsoft 365 apps for easy access

 

548647 – Digital signage in Teams Rooms on Android

• Display dynamic signage (news, events, guides) on front-of-room displays when rooms are idle
• Tenant-wide or room-specific configuration via Teams Rooms Pro Management Portal

This month’s Microsoft 365 updates highlight continued growth in AI‑powered productivity, enhanced Teams collaboration, and more robust governance and reporting capabilities. To stay ahead of evergreen change, organisations should focus on preparing users for new Teams and Copilot features, reviewing governance and compliance settings, and ensuring operational workflows adapt smoothly to evolving capabilities.

A structured approach to Microsoft 365 change management helps IT teams reduce risk, streamline communication, and maintain visibility across continuous updates.